Training in Interpersonal Skills: Tips for Managing People At Work

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Condition: Used - Very Good

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Condition Note: no pen/pencil marks

About the Book:

This book is designed to help readers develop and practice the key interpersonal skills necessary for success in today's organizations. Mastery of the concepts and skills contained in this book will help readers.

Enhance self-awareness of interpersonal strengths and skills to improve themselves □ Effectively manage themselves and their relationships
Become effective team process facilitators and team builders
Improve communication and problem-solving skills
Lead and motivate others through coaching, counseling, mentoring, and delegating □ Apply emotional intelligence to enhance relationships and careers
Productively resolve conflicts through ethical decision-making and negotiation Enhance interpersonal influence through politicking, persuasion, and valuing diversity

New to the Fifth Edition:

Two new chapters: Chapter 4: Applying Emotional Intelligence, and Chapter 7: Communicating Across Cultures
Updated research, examples, conceptual material and references
Modified exercises in several chapters based on reviewers' recommendations

Author: Stephen P. Robbins, Phillip L. Hunsaker
Publisher: PHI India (2009)
Language: English
Format: Paperback
ISBN: 9788120342118

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Training in Interpersonal Skills: Tips for Managing People At Work